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Private security firms play a pivotal role in safeguarding assets, people, and properties. Effective communication is the cornerstone of successful security operations, ensuring seamless coordination among personnel. In this blog post, we will explore the specific communication needs of private security firms and how Inrico facilitates the integration of Push-to-Talk (PoC) radios with Land Mobile Radio (LMR) and Private Mobile Radio (PMR)
Nationwide Coordination
A national private security firm manages guards at multiple locations across the country. With smartphones, communication could be hampered by personal distractions, while Analog/DMR radios face coverage limitations. Inrico PoC radios provide reliable nationwide coverage through cellular networks, ensuring seamless communication between guards, supervisors, and dispatchers, no matter where they are. Security teams can instantly coordinate with guards on-site, even across different provinces, without needing costly repeaters or infrastructure upgrades.
Find a dealerCommunication Challenges in Private Security
Private security operations present unique challenges that demand robust communication solutions:
- Real-time Coordination: Security personnel need instant communication to respond promptly to incidents and emergencies.
- Interoperability: Integrating different communication systems used by security teams is crucial for streamlined operations.
- Coverage in Diverse Environments: Security operations can span diverse environments, from urban settings to remote locations, requiring reliable coverage necessitating the need for convergent systems to deploy security personnel in a unified way.
- Privacy and Security: Secure communication channels are essential to protect sensitive information during radio transmissions.
- Adaptability to Dynamic Situations: Security teams must be equipped to handle dynamic situations, necessitating flexible and adaptive communication systems.
Addressing Security Communication Needs with Inrico PoC Radios
Push-to-Talk over Cellular (PoC) radios have emerged as a versatile solution for security communication. Here's how Inrico PoC devices and software can meet the specific communications needs of private security firms:
- Instant Communication: PoC radios provide real-time, one-touch communication, enabling swift responses to incidents.
- Nationwide Coverage: Leveraging cellular networks, PoC radios offer nationwide coverage, ensuring connectivity even in remote areas.
- Interoperability: Inrico DR10 acts as a bridge between PoC radios and traditional LMR/PMR systems, ensuring seamless integration.
- Enhanced Security Features: PoC radios, come with advanced security features, including AES-256 encryption and highly secured communication channels.
- Effective Coordination: By introducing iConvNet (PTT App), Inrico Management and Dispatch app and software to your private security operations, you can take advantage of it's various features available in effectively coordinating your team for tasks as desired.
Now that we've provided a brief summary on the communication issues suffered by private security outfits, as well as how Inrico Canada can help address those issues, we will go further to provide information on the specific devices and software that will address the aforementioned security communication needs, all readily available in our portfolio.
Instant Emergency Alerts with SOS Button
During a routine patrol, a security guard at a corporate event notices an unauthorized entry. Unlike a smartphone where an alert might be delayed due to unlocking, ringing or app-switching, the Inrico PoC radio’s dedicated SOS button allows the guard to instantly trigger an emergency alert, notifying the control room and other guards within seconds. The dispatcher can also locate the guard via GPS and respond swiftly with real-time backup. Other configurations can also be made for alarms to automatically trigger based on certain conditions like: Man Down, Static Alarm and Geo-Fencing Alarms to aid any type of emergency planning procedure.
Find a dealerRecommended Inrico PoC radios for Private Security
1. Inrico IRC590
The Inrico IRC590 4G portable PoC radio is a rugged two way radio that is packed full with features designed to improve your ability to quickly communicate information in any format (including instant videos and one to many or one to one PTT calls). The covert camera allows the collection of HD images, while the small informative display can easily be flipped according to the way you are holding the radio.
This PoC radio is also designed for easy handling, and can pair with various useful accessories.
2. Inrico TM-7 Plus
Retrofit this Inrico TM-7 Plus with your security vehicle to receive an abundance of rich data. This device also enables advanced GPS features that allow you to coordinate security teams on the road.
3. Inrico DR10
The secure internet gateway of the DR10 not only facilitates the expansion of a hybrid communication system but also protects previous investments in traditional DMR/Analog two way radio equipment.
The Inrico DR10 delivers the solution for how to merge PoC radios with your existing traditional radio network.
- Interconnectivity: The Inrico DR10 allows security personnel to communicate across different radio networks, enhancing interoperability.
- Single Device, Multiple Networks: With DR10, security professionals can use a single device to access both PoC and traditional radio networks.
- Reliable Convergence: The Inrico DR10 Gateway hardware system solves the problem of information and packet losses resulting from inefficient data transmissions normally experienced in a hybrid network.
- Enhanced Coverage: By combining PoC and traditional radio networks, DR10 ensures broader coverage, overcoming limitations of individual systems.
Inrico IRC590 Recommended Accessories for Private Security Safety and Productivity
Ensure you are using ONLY accessories that are compatible with your PoC radio. If you're ever in doubt of how to pair your Inrico PoC radio with its compatible accessory, please reach out to us for directions.
Wirox Medium Duty Speaker Microphone
(RSM-300-M3)
Enables easy PTT operations of the IRC590 without the need to grab the radio.
Inrico Universal 2-Wire Acoustic Tube Earpiece
(EPM-M3)
Facilitates easy PTT operations in a covert manner. Listen via the earpiece tube and speak via the PTT mic controlled by the button on the wire.
Wirox Inrico Universal D-Shape 1 Wire Earpiece
(EM-3229A-M3/SC/1W)
Enables easy PTT operations of the IRC590 without the need to grab the radio. This earpiece has only one wire.
Inrico Bluetooth PTT Button
(BP01)
Put this button in your pocket and remotely controls PTT so that you can resume recording voices covertly.
Real-Time Group Communications and Video Feeds
In a critical incident, such as a fire outbreak at a facility, security teams need to share real-time information. Inrico PoC radios allow voice, text, and video communications over the same device, ensuring guards can send live video feeds from the scene to supervisors. Smartphones might offer similar features, but they lack the durability and focus on safety features like one-click Push-To-Talk (PTT) functionality that PoC radios offer, especially in emergencies where time is crucial.
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Application Scenarios of the Inrico DR10
Providing security for various locations in a unified way using various types of two way radios (including LMR/PMR and PoC).
The Inrico DR10 has 2 core purposes:
- The DR10 serves as a gateway for bringing together your existing LMR network with your new PoC radios, allowing them to talk to each other on the same channels.
- The DR10 serves as a repeater to expand the coverage of your existing LMR networks enabling you to reach a wider range with your existing LMR two way radios.
Recommended Inrico PoC Radio Software for Private Security
1. iConvNet PTT App
Download, subscribe and get talking with iConvNet where communication knows no bounds. iConvNet is a PoC radio PTT app recommended for use with Inrico PoC radios to enable its core PTT functionality.
Need to confirm personnel checkpoints? Just say the word. Seeking to verify guest information? Consider it done. With text, photo, and video features at your fingertips, Inrico is your A to Z communication partner, making sure your team is connected effortlessly.
Discover iConvNet to subscribe or request a free demo of the app before you make a decision.
iConvNet delivers the following features and more that are relevant for security operations:
- Enjoy instant PTT calls: The core function of iConvNet PTT App, enabling seamless one-to-one or one-to-many communication.
- One-touch SOS button: get quick access to help when needed.
- Replay Messages: Whether voice or videos or text, never miss a beat. With iConvNet, you can replay missed PTT messages on the go.
- Dispatch intelligently: iConvNet delivers access to Inrico dispatch where you can coordinate all PoC radio users in a unified way.
- Intelligent Safety Settings: Using iConvNet along with your Inrico PoC radio, your one-touch SOS button can be easily used to alert all team members immediately there's an incident.
Seamless Integration with Existing Analog/DMR Networks
A security company using VHF radios at a local site wants to expand operations to new locations but finds it costly to set up new radio towers. With Inrico PoC radios, they can integrate their existing VHF network with a new PoC system using the Inrico DR10 Gateway. This allows both types of devices to communicate on the same channels, eliminating the need for expensive infrastructure or complex configurations. The result is a flexible, scalable solution that grows with the company.
Find a dealerUsing iConvNet, "Man Down" and "Static" alerts can be setup where an alarm can be intelligently and automatically activated when a personnel is in trouble. For instance, the alarm can automatically be activated when a personnel falls down or has been on the same spot for longer than a specified amount of time.
2. iConvNet Dispatch Software
The Inrico Dispatch Platform functions as a centralized push-to-talk dispatch solution that intelligently distributes calls, assisting dispatchers in efficiently managing tasks and providing rapid support to the frontline.
Private security firms can significantly benefit from the integration of PoC radios with their existing traditional LMR/PMR systems, and the Inrico DR10 stands as a bridge between these technologies. This innovative solution not only helps future-proof the existing two way radio infrastructure of security firms, it also addresses their unique communication challenges while enhancing the overall efficiency and effectiveness of security personnel in safeguarding the communities, events and personnel that they serve.
Dive into the world of Inrico solutions by browsing our website. You can also reach out to us anytime for a chat about your communication needs.
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Seamless Integration with Existing Analog/DMR Networks
For a high-end private estate, security teams rely on patrol management to ensure complete coverage of the premises. Inrico PoC radios allow automatic NFC-based patrol clock-ins, with real-time GPS location tracking visible at the dispatch center. Unlike traditional radios that lack this capability, or smartphones that may experience connection issues or distracting app interactions, PoC radios are seamless. They offer a centralized platform to monitor, manage, and review guard activities and locations, ensuring no area is left unchecked.
Find a dealerExceptional benefits of Choosing iConvNet
Instant one to one or one to many (group) communications
With iConvNet installed in your PoC radio, its core functionality is to enable push-to-talk (or PTT) with your assigned groups. You can also make temporary calls with individuals in your company outside of your group limits. All communications can be done in a rich manner, including: text, voice, and video.
SOS alarm
At the simple push of a button, every member of your PoC network will be alerted in the event of an emergency. This feature also allows the device in the SOS state to be effectively tracked by GPS data - visible on the dispatcher's screen, as well as on the devices of your team members to allow better coordination with emergency services. iConvNet also allows your device to be setup for man-down situations such that your device SOS alarm is automatically initiated when your phone falls to the ground or is inactive after a specified amount of time.
Recording history
Users of Inrico software (including iConvNet and Inrico Dispatch Console) can gain access to recordings of past calls. This is important to enable workers stay in the loop, so that they can replay missed calls, which stay on the system for 30 days before they are automatically deleted.
Video dispatcher
The video dispatcher feature enables members to reach the dispatcher with video calling. This can be useful when workers need to confirm tasks with the dispatcher through video in real time. Just ensure the device used is a model that has a camera. Also note that video dispatcher is only available to Industry Version users.
Geofence alerts
Geofence alerts can be setup to trigger based on GPS location information of member devices. This can be useful for confirming the timestamp of when members arrive or vacate site. The Inrico Dispatch Console, enables you to see a variety of information about the devices in your company's PoC network, allowing better informed decisions.